Q1. Owner Dependency

If you step away for 3 days, what happens?
(Most owners get this wrong…)

A. Everything slows down or breaks, I come back to problems
B. Things run, but I need to check in constantly
C. It runs okay, but key decisions still wait for me
D. The team handles most things without me
E. I’m not needed at all day-to-day

Q2. Profit Control

How predictable is your profit?

A. I don’t really know, it fluctuates a lot
B. Some months are good, some aren’t, hard to explain why
C. It’s somewhat consistent, but not controlled
D. It’s predictable and improving
E. I can generate profit on demand

Q3. Decision Bottleneck

Who actually makes decisions in your shop?

A. Me, everything comes through me
B. Mostly me, even small things
C. Me + a few key people
D. My team handles most decisions
E. Decisions are made through systems and structure

Q4. Team Performance

How reliable is your team without you?

A. Inconsistent, I’m constantly fixing issues
B. Some strong people, but still dependent on me
C. Capable, but not fully accountable
D. Consistent and reliable
E. Self-managed and performance-driven

Q5. Growth Experience

What does growth feel like right now?

A. More chaos and stress
B. More responsibility on me
C. Manageable, but heavy
D. Structured and controlled
E. Scalable and repeatable

Q6. Financial Visibility

How clear are your numbers?

A. I don’t fully understand them
B. I look at them, but don’t trust them
C. I understand them, but don’t use them consistently
D. I use them to guide decisions
E. I run the business off them confidently

Q7. Role in the Business

What role are you actually playing?
Subtext: Not what you want it to be. What it is today.

A. Technician/Problem solver
B. Operator doing everything
C. Manager of people and problems
D. Leader focused on direction
E. Owner focused on strategy and growth

Q8. Future Focus

What are you focused on right now?

A. Getting through the week
B. Fixing daily issues
C. Improving operations
D. Building leadership and structure
E. Expansion, investment, or exit strategy

Q9. Revenue

What’s your current monthly revenue?
Subtext: Used to benchmark your results.

Under 60k
60k - 150k
150k - 300k
300k - 700k
700k+

Q10. Team Size

How big is your team?

Just me
1-3
4-7
8-15
15+

Shop Diagnostic Quiz