John Cayer

John Cayer, the owner of Premier Auto Repair in Worcester, Massachusetts, has achieved remarkable business growth, largely due to strategic changes he implemented after joining Shop Fix Academy in 2019. At that time, Premier Auto Repair had annual revenue of $386,000. After learning new business strategies and techniques from SFA, John focused on operational efficiency, team development, and customer service improvements, transforming the shop's performance.

By the end of 2022, these efforts resulted in $1.45 million in sales, more than tripling the shop’s revenue. The upward momentum continued, with Premier Auto Repair closing 2023 at $2 million. John projects an even more impressive $3.1 million in sales for 2024 as he continues to refine business operations and grow the team. His leadership, combined with the tools and strategies from Shop Fix Academy, has positioned Premier Auto Repair as a thriving force in Massachusetts’ automotive industry.